Frequently Asked Questions

Please refer “How it works” section in the homepage.

The verification turn-around-time is dependent on the Institution’s personnel. You are requested to contact the institution regarding the verification completion duration. Please note that holidays and examination schedules may delay the verification.

User can complete the payment using the following options :
1. Using the payment gateway to complete the payment.
2. Users can also transfer funds to the account number mentioned in myapplication.io. The bank account details will be published after selecting the institution and uploading the certificate, marksheet or document. Upon payment completion, the User is requested to upload the payment proof for the institution to track. In case there is a delay in credit of funds to the Institution’s bank account, then the verification may be delayed to that extent.

No. Users cannot cancel after the verification request is completed.

You will receive the verification result to the Digital Locker selected by you during the verification request process.

Please check the terms and conditions of the Digital Locker which you have selected prior to raising a verification request.

The fees for verification will depend on the institution selected and Users are requested to contact the University before making a verification request.